✨ No Returns or Refunds

• We do not accept returns or provide refunds unless the product is proven to be damaged upon delivery.

• Customers must provide a valid video recording of the package being opened as proof of damage.

• Claims without such video evidence will not be considered.

✨ Proof of Damage Requirement

• The video must clearly show the sealed package being opened and the damaged product inside.

• Proof must be submitted within 48 hours of delivery.

• Once verified, we will arrange a replacement or issue a full refund.

✨ Non-Returnable Items

• Earrings (for hygiene reasons).

• Nose pins (for hygiene reasons).

• Hair accessories (for hygiene reasons).

• Discounted or clearance items.

• Customized jewellery.

✨ Refund Process

• Approved refunds will be processed within 5–7 business days to the original payment method.

• Shipping charges are non-refundable, unless the product is confirmed damaged.

✨ Contact Information For damage claims or queries, please contact our support team at: 📞 +918074144896 📧 jewellers.nck@gmail.com